Hi All, Significant changes are coming to Microsoft's subscription plans for Office 365 from July 2022, called Microsoft's "New Commerce Experience", or 'NCE.' Bundled into this, is a general price increase from Microsoft for many of its services. What does this mean for me? A general increase in price of approximately 15% - 25% for the following plans: Office 365 E1, Office…
Hi All, Just a friendly reminder about Primary IT's Security Awareness Training Option. Email is a big risk and Security Training is one of the most effective ways to mitigate this risk. We have also removed the installation fee for this service. Primary IT is seeing increasing numbers of security incidents where customers interact with malicious emails, such as entering…
Hi All, A large vulnerability impacting the Java library has been uncovered over the weekend. We are taking proactive action to check and mitigate the exploit by: Reviewing all of our internal hardware and software for the vulnerability, including our hosted platform Reviewing all of our customer hardware and software for the vulnerability Patching any impacted hardware or software as soon…
Hi All, You have likely seen that Windows 11 was officially released last week as a free upgrade for newer PCs. Primary IT will not be upgrading any managed PC to Windows 11 yet, due to a need for testing and ensuring that the new operating system is compatible with our tools, and the applications you use. This includes the sale…
Hi All, Just a quick reminder that Primary IT continues to operate throughout the Level 4 period, with the majority of our staff operating from home. This includes our usual helpdesk and afterhours support services. For any urgent onsite work, our technicians are fully vaccinated and will wear masks when on premise. On stock levels, there is some wider supply constraints on specific pieces of…
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